Showing posts with label relationship marketing. Show all posts
Showing posts with label relationship marketing. Show all posts

Monday, November 22, 2010

Public Isolation Project: Do TOO Many People Know Your Place?

In today's Web 3.0 world, we are bombarded with the newest, latest, greatest ways to stay connected via technology.  But the Public Isolation Project has forced many in Cyberland to take a long hard look at the real world ramifications of living in a social media world.

Those of us in the marketing industry noticed a huge shift several years ago as Social Media changed

Thursday, June 18, 2009

You Had Me AT Hello: The importance of doing business face to face

You know the process: You research your ideal prospects. You gain access to their contact information. You make The Call. Maybe it takes a few tries, but you finally get your prospect on the phone and a conversation ensues. A good one. One that you would consider a success.
Your prospect is actually interested

Saturday, July 12, 2008

Apple iPhone and the Holy Grail of Marketing

On Friday, I was meeting Jon Portillo over at Paradise Bakery at the Biltmore. When I got there, I saw a line wrapping around the shopping center. 'Auditions?' my performer's mind automatically wondered? American Idol, perhaps? Maybe a game show, like Jeopardy or Wheel of Fortune. Or maybe they're launching a whole new show! Or maybe there's a gimmick...some radio station giving away something amazing. My mind ran wild.

I ignored the line, and headed into meet Jon. When we found each other, he asked about the line, and admitted he thought the same thing I did. But then said he heard it was a line for the new iPhone. Seriously? Ohhhh yeah. Today was the "Big Day." We decided to hold off on the coffee just a few more minutes to go check out the line. This first picture is what we saw as we walked up to the back of the line.

Jon asked one guy toward the back of the line if he was waiting in line for the iPhone. I asked, "Well, are they giving them away for free or something?" (only half kidding...I've been listening as everyone on Twitter has gone on and on about the iPhone for who knows how long now!) The guy laughed and said, "Uh, no. You have to pay for it," as if I had MY head screwed on wrong. Sorry Buddy, but I'm not the one standing in line for hours to buy something I can just as well go pick up tomorrow. But I digress.
So Jon and I continue on, and here's the next site we see...

Now I am thinking...wow. I can't believe all these people who are waiting in line to give their hard earned money to Apple. I'm amazed.

Then we turn the corner, and my amazement turns into outright admiration. Admiration for the Marketing Gurus who orchestrated this amazing accomplishment. Admiration for the CEO's at Apple for having the wisdom to listen to these Marketing Gurus. After all, there are plenty of people in business who don't recognize the true value and importance of marketing. With an "If we build it, they will come" attitude, many would scoff at the elaborate roll out and elaborate budget.

Finally, we find the mecca that all these people are waiting for...the entrance to the Apple store, and their chance to slap down a credit card, sign a 2 year contract with AT&T, and own the latest craze in Technology Nirvana.
And I'll tell ya, these Cutting-Edge techies must be an unruly crowd. Maybe they are expecting some Beatle-Mania type outbreaks, because here in all his glory is one of the security guards charged with keeping the peace. Amazing.


So with my marketing mind fully inspired, Jon and I headed back to Paradise Bakery for that coffee...which ended up being a whole new story. (Turns out, if you order a latte that never makes it to your table, and then you inquire about it 20 minutes later, they'll throw in free cookies for your troubles!)
But the point is, while we may not all have cool products like the iPhone, and maybe we don't have budgets bigger than the GNP of small countries, there's no reason why each of us can't have a line of raving fans waiting to buy from us. And if you want to learn how, then let's talk. I'll meet you over a cup of coffee. I know this great place in the Biltmore area...
Until Next Time,
Jacki
PS...I figured the Biltmore in Phoenix Arizona wasn't the only place where people were willing to stand in line for hours on end. Turns out I'm right! Check out this great blog done in real time by a guy in New York City who waited in line with countless others!

Friday, June 27, 2008

Improving your Business Relationship Tip of the Week

In my weekly newsletter, I feature a weekly tip on how to improve your relationships. This newsletter is focused on business relationships, but hey...it could even help in your personal ones. And if it does, consider it a bonus: no extra charge! (Which is funny, because the weekly newlsetter is free. But I digress...)

So I've copied this week's tip. I launched the newsletter on Wednesday, to overwhelmingly positive response. There's also a fun contest running to help me name the newsletter. If you want in on that, look over to the right of your screen. Right under my picture is a place where you can subscribe for my weekly newsletter. Feel free to join in on the fun!

At any rate, enjoy the RelationTip below!

****************************************************************

This week's tip:

Be Yourself!

No one wants the fake version of you. No one.

Of course, I'm not suggesting you let it ALL hang out. There are different versions of ourselves, and it's never OK to let the "Out partying with guys" side of You show itself when you need to have the "Professional in a Boardroom Meeting" side in play.

If I'm going to build a relationship of any kind, I need to be me. That doesn't ever really mean ALL of me. After all, the "Me" that my daughters see will not be the same "Me" that shows up at a networking event.

Ha! Just thinking about this makes me smile. There's a game I play with my kids called Talk Like. At random, on different days, we will declare the day to be Talk Like a Pirate day. Or Talk Like a Southern Belle day. Could you imagine if I showed up at a Networking event on Talk Like a Pirate day as the "Me" that my kids see?

"Arrrr Matey, give me yer business er else I'll make ye walk the plank." Well...on second thought, maybe I should try this sometime. I guarantee you, no one at that event would forget me! The follow up phone call would be fun..."Hi, it's Jacki Semerau from SendOutCards. I don't know if you remember me or not, but I'm the one that was singing Yo Ho Yo Ho a Sale's Life For Me." Hmmm. Maybe Not.

Remember, It's All About You. If you want successful relationships, either personally or professionally, just be yourself.

Thursday, February 28, 2008

To Blog or not to Blog. That is the question.

So I have officially rolled out my blog. No turning back now. Many of you that received the introduction to my blog have been reading, and giving me the requested feedback. I can't thank you enough!

So what have I learned from the feedback? In one sentence: Blogging is a pretty new marketing phenomenon.

So I thought I'd take a blog or two and talk about what blogging is all about.

Blog (n.) Shortened from the term "web log". An online journal used to convey opinions of the author. Used to open up and maintain conversation between the author and the readers. In business, a powerful marketing tool used mainly to further the relationship with one's clients, potential clients, and referral sources. Expertise given in conversational format.

So I think that is a great definition of "Blog". (And I should....it's my own doing.) I searched for a good definition, but there really weren't any that were short, sweet, and to the point. So I came up with one. However, if you are interested in reading a more in depth definition of blogging, click here.

Moving on.

Many of the questions I have received are: "Why blog?" "Why have you opened yourself up for all of cyberspace to see?" "What is the business benefit?" "How can I do that?" The list goes on...

So I'm not personally going to attempt to answer all of that. But I can give you resources!

  • If blogging is a whole new concept and you would like to learn more about it, click here.
  • If you want to see some other examples of blogs, click here.
  • If you think this whole blog concept is too much, and you prefer to receive your online marketing in a more traditional manner, please click here or here.

I'll be visiting some of the reasons behind blogging in a separate post in the future. But for now, I hope this helps. Again, the point of this blog is to help other entrepreneurs. It's my goal that you can better your business by reading my blog. It's geared for women, because I know there will be some topics that are specific to women. But that doesn't mean that if you are not a woman, you must vacate the premises immediately! We all learn from each other.

Thanks for taking the time to help me along this journey.

Until Next Time,

Jacki

PS...Another really common question is "How do I post a comment on your blog?" See right below this post, where it says a number and then comments in blue (right now the number is 0, but hopefully that will change soon!) It reads just like this:

Posted by Jacki Semerau at 11:13 PM 0 comments

Anyway, just click on that, and a comment box will pop up. Go ahead an type in the comment box and then click "open ID" and then "publish your comment". Hope that helps! Now...here's a test....try it now! Even if you have nothing to say...just say hello! At least then you'll know how for the future.

Monday, February 18, 2008

When people matter

When I know I matter to someone, I make an effort to use their products or services instead of someone I don't know. I can't even remember the last time I pulled out the Yellow Pages to find someone to give my business to, can you? (Okay, wait. I do remember. It was to call a cab. I guess I don't network with very many cab drivers....so if you own a transportation company, get out there and meet people!)

This is why I started on a venture based on just that...letting people know they matter. This IS the law of attraction in action! When you reach out to people for any reason, it lets them know you care. And when they know you care, they WANT to give back to you. And we all know the adage:

People don't care how much you know, until they know how much you CARE.

When I joined SendOutCards, I made a commitment to send out one unexpected card every day. I've stayed true to that for the most part, and I've seen what it has done for my relationships, both personal and professional. When I started getting phone calls from my clients, saying "thank you" for thinking of them, I was floored. So it's been a truly valuable layer to building and maintaining relationships.

So what do you do that you find to work in building your business relationships?